Take an AI interview

Overview

In the AI interview you talk to an AI interviewer in your browser. It works through the interview's topics with you, asks for examples and special cases, and does not record anything you did not say. You can pause at any time and continue later from the same point. The camera is never used.

Step 1: Open the interview

1. Click Start interview in the invitation email. You also find the interview on Home under Your open items or under Interviews.
2. The interview's start page shows the topic, the number of topics and the expected duration.
3. If now is not a good time, book a later slot with Schedule meeting (if enabled).

Step 2: Check your devices

1. Click Start interview.
2. Under Before we begin …, choose microphone and speakers and play the test sound.
3. Open the Advanced settings if needed. In Conversation mode, Automatic lets the AI detect when you are done speaking; with Manual you click Send response. You can also switch Background sounds on or off. Depending on your organization's setup you can also choose voice, response behavior, response mode and visualization.
4. Click Start interview.

Step 3: Hold the conversation

• Speak freely, as if you were explaining it to a colleague. The AI asks one question per turn and follows up where something is missing.
• Show agenda lists which topics are done, current or skipped.
• If a topic does not apply to you or you know nothing about it, say so. The AI skips it.
• If you need time to think, click Thinking break. The AI stops speaking at once and your microphone is muted. Continue speaking goes on. After 5 minutes a thinking break becomes a regular pause.

Step 4: Show instead of explain

Depending on your organization's setup you can share your screen or send a link or a document. The AI sometimes shows a card, list, table or diagram to check that it has understood you correctly.

Step 5: Pause and resume

1. Click Pause interview. There is no confirmation; your progress is saved.
2. Later, open the interview from the email or the app and click Resume interview. The AI continues where you left off.

Step 6: Complete

Once all topics are covered, click Complete interview or let the AI close the conversation. If the interview belongs to an initiative, you then see the topic map with your topics, a preview of your knowledge report and your next open interview. You receive the finished knowledge report by email.

Taking part without an account

If you received a personal link, you do not need an account. Open the link in a current browser and allow access to microphone and speakers. The same link brings you back after a pause. Do not pass the link on. For interviews in an initiative you can ask for an account at the end with Request access.

If something doesn't work

Most problems in the AI interview come from the network, the microphone or the browser. Your progress is not lost: everything said up to an interruption is saved.

A connection warning appears before the start

The Before we begin … page warns you if a network or firewall may block the voice connection. You can still start the interview.

1. Try another network, for example without VPN or outside the company network, if that is allowed.
2. Ask your IT to allow the connection. Support gives you the details your IT needs.

A message says the interview is already running in another tab

An interview cannot run in two windows or tabs at once (“This interview is already running in another window or tab.”). Close the other tab and reload the page.

You can't hear the AI

If the browser blocks sound, “Click to allow audio playback” appears. Click it. Also check in the device check that the right speakers are selected.

The AI can't hear you

1. Allow the browser to use your microphone. Also check in your operating system's privacy settings whether the browser may use the microphone.
2. Check whether your microphone is muted, also after a thinking break.
3. Switch to another microphone with Select microphone in the control bar. You don't have to leave the interview.
4. Check whether another program is using the microphone.

The connection drops

If the connection drops, the interview pauses automatically. Open it again and click Resume interview. The AI welcomes you back briefly and continues at the same point. If connections drop often, for example because of VPN software, talk to your IT.

An error message with “Try again”

Messages such as “Couldn't establish a connection” or “Interview interrupted” offer Try again. Click it. If that doesn't help, note the reference code on the error page for support.

The invitation link doesn't open

Invitation links belong to one person. A wrong, outdated or someone else's link leads to “Page not found”. Contact the person who invited you; they can resend the invitation.

Frequently asked questions

Is the conversation recorded?
Yes, the conversation is recorded and processed so that your knowledge report can be created. The camera is never used.

How long does an interview take?
The expected duration is shown on the interview's start page. You can also spread it over several sittings.

Can I skip questions?
Yes. Just say that a topic doesn't apply or that you don't know about it.

What happens after the interview?
Omnora creates your knowledge report and emails it to you. There you review highlighted passages and correct them if needed.

Is my conversation lost if the connection drops?
No. Everything up to the interruption is saved. You continue the interview at the same point.

What should I send to support?
The interview's topic, its status, the reference code from the error page and your browser.

Questions? Send us a message, we are happy to help!