---
title: Upload and manage documents
description: "Documents in Intelligence Management: upload, import a web page, Outlook archives, formats and sizes, new versions, deleting and visibility."
---

[Skip to content](https://help.omnora.com/en/help-center/upload-and-manage-documents#main-content)

- [English](https://help.omnora.com/en/help-center/upload-and-manage-documents)
- [Deutsch](https://help.omnora.com/de/help-center/dokumente-hochladen-und-verwalten)

English

Show submenu for translations

Open main navigation

Close main navigation

- - [English](https://help.omnora.com/en/help-center/upload-and-manage-documents)
    - [Deutsch](https://help.omnora.com/de/help-center/dokumente-hochladen-und-verwalten)

  English
  
  Show submenu for translations

 What do you want to know?

- There are no suggestions because the search field is empty.

1. [Omnora Help Center](https://help.omnora.com/en/help-center?hsLang=en)
2. [Intelligence Management](https://help.omnora.com/en/help-center/intelligence-management?hsLang=en)
3. [Administration](https://help.omnora.com/en/help-center/intelligence-management?hsLang=en#administration)

October 28, 2026

# Upload and manage documents

## Upload files, web pages or email archives that Omnora uses for interviews, initiatives and results.

### Overview

Documents give Omnora context. The AI interviewer reads them before the conversation and asks more targeted questions, initiatives plan with them, and results and chatbots draw on them. Omnora processes every file: text is extracted, summarized and made searchable, and images inside documents are captured too.

You can upload wherever you need documents: in an interview, in an initiative, in the setup assistant and when creating a result. The **Documents** page under **Administration**, with all of your organization's files, is available to users with the Manager role.

### Step 1: Add documents

1. Open **Documents** under **Administration** in the sidebar and click **Add documents**.
2. Drag files into the field or click to select them. You can upload several files at once.
3. Depending on your organization's setup, **Import from URL** also imports a web page as a document.

![Documents](https://help.omnora.com/hubfs/help-center/intelligence-management/im-8f71ae69a8.jpg)

### Step 2: Wait for processing

After uploading, each file shows its status until it is available. Only then can you attach it to an interview, an initiative or a result. If processing fails, you see the reason, for example for a damaged or password-protected file.

### Step 3: Maintain documents

The three-dot menu at the end of a row lets you view, download, replace or delete a document.

- **Upload new version** replaces the file. It is processed again and stays linked to its interviews and initiatives.
- **Delete Document** removes the file permanently from every interview and initiative. This cannot be undone.

The list shows under “Used in” which initiatives and interviews use a file. Check this before deleting.

### Allowed formats and sizes

- **Documents:** PDF, Word (DOC, DOCX), PowerPoint (PPT, PPTX), Markdown and TXT, up to 200 MB.
- **Images:** JPG, PNG, BMP, TIFF and HEIC, up to 200 MB.
- **Audio:** for example MP3, WAV, M4A and OGG, up to 200 MB.
- **Video:** for example MP4, MOV and AVI, up to 500 MB. For videos over 50 MB only the audio track is analysed.
- **Outlook archive** (PST): up to 6 GB. The text of the emails is analysed.

💡 Upload documents that describe the framework before the first interview, for example a manual, a job description or a process description. Documents added only during the conversation no longer change the questions.

---

### Frequently asked questions

**Who can see my documents?**  
You, the managers of your organization, the members of initiatives the document is attached to, and everyone who may open an interview with this document.

**Why can't I attach a document to an interview?**  
The document is still being processed, or it isn't yours. With the Standard role you attach only your own uploads. Managers can use any document.

**How many documents fit on one interview?**  
Up to 15 documents per interview.

**I don't see the Documents page.**  
The page is available to users with the Manager role. You can still upload directly in an interview, in an initiative or when creating a result.

---

**Questions?** Send us a message, we are happy to help!

- [Intelligence Management](https://help.omnora.com/en/help-center/intelligence-management?hsLang=en#main-content)

    - [Capture knowledge](https://help.omnora.com/en/help-center/intelligence-management?hsLang=en#capture-knowledge)
    - [Transfer knowledge](https://help.omnora.com/en/help-center/intelligence-management?hsLang=en#transfer-knowledge)
    - [Administration](https://help.omnora.com/en/help-center/intelligence-management?hsLang=en#administration)
- [Authoring Automation](https://help.omnora.com/en/help-center/authoring-automation?hsLang=en#main-content)

    - [Create](https://help.omnora.com/en/help-center/authoring-automation?hsLang=en#create)
    - [Edit](https://help.omnora.com/en/help-center/authoring-automation?hsLang=en#edit)
    - [Roll out](https://help.omnora.com/en/help-center/authoring-automation?hsLang=en#roll-out)
    - [Administration](https://help.omnora.com/en/help-center/authoring-automation?hsLang=en#administration)

- [Legal Notice](https://omnora.com/en/imprint)
- [Privacy Policy](https://omnora.com/en/privacy)
- [Terms of Use](https://omnora.com/en/terms-of-use)
- [Terms and Conditions](https://omnora.com/en/terms)

[![Omnora\_Logo\_blau-web](https://help.omnora.com/hs-fs/hubfs/Omnora_Logo_blau-web.png?width=200&height=37&name=Omnora_Logo_blau-web.png "Omnora_Logo_blau-web")](https://omnora.com/de/?hsLang=en)

Omnora GmbH  
Gutleutstraße 163-167  
60327 Frankfurt am Main  
Germany

<https://www.linkedin.com/company/omnora/> <https://www.instagram.com/omnora_com> <https://www.youtube.com/@omnora-official> [mailto:support@omnora.com](mailto:support@omnora.com)

© 2026 Omnora GmbH