---
title: "Ask questions of your knowledge: chatbots"
description: "Chatbots in Intelligence Management: create a chatbot, ask questions with citations, use history, share a public link with a password."
---

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October 28, 2026

# Ask questions of your knowledge: chatbots

## Create a chatbot over interviews and documents and share it through a link if needed.

### Overview

A chatbot answers questions only from the interviews and documents you give it, and cites its sources. You use it in the app or share it through a public link, also with people outside your organization. Chatbots are available depending on what is enabled for your organization.

### Step 1: Create a chatbot

1. Under **Results**, create a result of type **Chatbot** and choose the interviews, documents or initiatives it should know.
2. Enter a **Title**. In the **System prompt** you can give instructions, for example on tone or which sources take precedence.
3. Keep **Show source citations** on if answers should name their sources.
4. If needed, turn on **Enable password protection** and set a **Password**.

The chatbot is ready immediately.

### Step 2: Ask questions

1. Open the chatbot from the **Results** list with **Open**.
2. Type your question or dictate it with **Start voice input**.
3. Check the numbered citations: **Open interview →** opens an interview, **Preview** opens a document.

![Chatbot](https://help.omnora.com/hubfs/help-center/intelligence-management/im-eaf5b9c81d.jpg)

The chatbot answers in your language. If the knowledge does not cover a question, it says so. If sources disagree, it shows both positions with their sources, unless the system prompt ranks them. People are not named.

### Step 3: Use the history

Under **History** you start a **New conversation**, switch to earlier conversations, search, rename or delete them. Each person has their own conversations.

### Step 4: Share through a link

1. Click **Copy public link** in the **Results** list.
2. Send the link to the people you want. Send a password separately.

Link visitors need no account. Their conversation is not saved and is lost on reload. **Edit chatbot** lets you change sources, instructions or the password later.

### Your organization's chatbot

Depending on your organization's setup, managers can ask questions about all interviews and documents they may see through **Chatbot** in the sidebar. This chatbot has no settings of its own.

---

### Frequently asked questions

**Does a chatbot know new interviews?**  
A chatbot built on an initiative automatically includes interviews and documents added to the initiative later.

**Does the public link keep working after the trial?**  
Yes. The link works until you delete the chatbot.

**The conversation stops saying it has become too long.**  
Start a **New conversation** under **History**.

**Are the answers always correct?**  
Answers are generated by AI and may be incomplete or inaccurate. Check important statements through the citations.

---

**Questions?** Send us a message, we are happy to help!

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